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  • We are an online Indian grocery delivery service serving Aldie, Ashburn, Brambleton, Centreville, Herndon, Reston, Fairfax, Falls church, Gainesville, Leesburg, Manassas, South Riding, Vienna, Washington. All online grocery orders before 1 pm will be delivered home on the same day.

  • +1 (240) 360-0710

  • srikrishnagrocery@gmail.com

Terms of Service

Thank you for using SriKrishnaGrocery! These Terms of Service (“Terms”) govern your use of the SriKrishnaGrocery services, including SriKrishnaGrocery website, Sri Krishna Groceries mobile applications, and any websites (or portions thereof) or mobile applications that are operated by SriKrishnaGrocery (collectively, the “Services”), and are entered into by you .

 

By using the Services, you agree to be bound by these Terms and acknowledge and agree to the collection, use and disclosure of your personal information in accordance with Sri Krishna Groceries Privacy Policy.

 

The Services comprise a platform that presents you with a set of one or more retailer virtual storefronts from which you can select goods for picking, packing, and delivery by individual personal shoppers (“Personal Shoppers”) to your location or, if available, delivery services may be performed by third parties including a retailer or third party logistics provider (collectively, “Third Party Providers”).

 

Delivery may be conducted by each individual Personal Shopper’s select method of transportation. You acknowledge that transportation or logistics services are provided by third party independent contractors who are not employed by SriKrishnaGrocery.

 

When you use the Services to place an order for products, you authorize the purchase and delivery of those products from the retailers. Unless otherwise specified, you acknowledge and agree that SriKrishnagrocery and the Personal Shopper are acting as your agents in the picking, packing, and/or delivery of goods purchased by you and are not the seller of the goods to you. You agree that your purchase is being made from the retailers. You agree that SriKrishnagrocery will obtain a credit card authorization for your credit card on file with SriKrishnagrocery to cover the cost of the goods you have purchased from the retails and any separate SriKrishnagrocery fees, and your card will be charged for the goods purchased by you and any applicable fees, taxes and/or tips. Your card may be temporarily authorized for an amount greater than the total amount of the purchase appearing in the original check out. This higher authorized amount will be disclosed during the purchase process and is a temporary authorization charge on your order, to deal with situations where your total purchase amount turns out to be higher than the original amount due to special requests, added items, replacement items or weight adjustments.

 

You also acknowledge and agree that, except as expressly provided for otherwise in these Terms or a separate agreement between you and SriKrishnagrocery, SriKrishnagrocery does not form any employment or agency relationship with you and does not hold title to any goods that you order through the Services.

 

Unless otherwise indicated, all prices and other amounts are in the currency of the jurisdiction where the delivery takes place.

 

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to pricing, product descriptions, promotions offers, and availability. SriKrishnagrocery reserves the right to correct any errors, inaccuracies or omissions and to change or update information or refuse or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order and/or your credit card has been charged). Please note that prices of products on the Services may be different than prices offered for the same products in-store by the same retailer.

 

Your Use of the Services

 

In order to use the Services, you may need to create a user account. You agree that you are responsible for all conduct and transactions that take place on or using your account and that you will take precautions to keep your password and other account information secure. You also agree that you will comply with all applicable laws when accessing or using the Services and you will respect those who you encounter in your use of the Services, including Personal Shoppers and individuals who support SriKrishnaGrocery Help Center. SriKrishnaGrocery reserves the right to decline orders, refuse partial or full delivery, terminate accounts, and/or cancel orders at any time in its sole discretion.

 

We’re constantly modifying and improving the Services. SriKrishnaGrocery may introduce new features, change existing features, or remove features from the Services at any time and without notice. If you provide SriKrishnaGrocery with any feedback on or comments regarding the Services, you grant SriKrishnaGrocery the right to use such feedback or comments for any purpose without restriction or payment to you.

 

If you have any requests for order cancellations, refunds, or returns, please visit your account to initiate such requests or review our Help Center articles for our policies regarding the same.

Confidentiality

“Confidential Information” shall include, but shall not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. SrikrishnaGrocery’s Confidential Information includes all information that you receive relating to us or to the Services that is not known to the general public including information related to our security program and practices.

Note: This MEANS

Both you and Shopify agree to use the Confidential Information of the other only to perform the obligations in these Terms of Service. Confidential Information must be protected and respected.

SrikrishnaGrocery Communications

By creating a SrikrishnaGrocery user account, you agree to accept and receive communications from SrikrishnaGrocery or Personal Shoppers, including via email, text message, calls, and push notifications to the cellular telephone number you provided to SrikrishnaGrocery. You understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver pre-recorded messages sent by or on behalf of SrikrishnaGrocery, its affiliated companies and/or Personal Shoppers, including but not limited to communications concerning orders placed through your account on the Services. Message and data rates may apply. If you do not wish to receive promotional emails, text messages, or other communications, you may opt out of such communications at any time in Your Account Settings. You may also opt-out of receiving text messages from SrikrishnaGrocery by replying “STOP” from the mobile device receiving the messages.

 Termination

You can stop using the Services at any time and without notice to us. Similarly, SrikrishnaGrocery may terminate access to the Services to you or any other users or stop offering the all or part of the Services at any time without notice.

 

Contact Information

If you have any questions, or comments about these Terms please contact SrikrishnaGrocery at:

 

SrikrishnaGrocery

7805 170th PL NE, APT 118,

REDMOND, WA, 98052, USA

srikrishnagrocery@gmail.com

1-240-360-0710

For customer service inquiries, please review Your Account Settings, visit SrikrishnaGrocery Help Center/srikrishnagrocery@gmail.com, or call our Community Operations team at 1 (240) 360-0710